Terms & Conditions of Sale

These terms and conditions for sale shall apply to all purchases and sales contracts entered between the customers of Tile Solutions Inc. and Tile Solutions Inc. Tile Solutions Inc. reserves the right at anytime, with or without cause, to change the terms and conditions, govern all our products,  sale merchandise and company promotions. The terms cannot be altered by anyone without prior knowledge of the president of the company.


Prices are subjected to change without prior notice to the customer or any third party. All prices are exclusive of freight costs, taxes and duties; unless specified. All costs at the end of the final purchase, is the final price and shall be accounted to the customer. The total price is quoted in Canadian dollars and includes shipping, handling fees, possible additional fees, and an estimation of applicable taxes. The final price will be determined at the store location.

Payment Method

Tile Solutions accepts payments received by Visa, MasterCard, Debit and cash.  Unless otherwise agreed upon Tile Solutions Inc. and the customer payments are to be paid when the customer picked up the items at a Tile Solutions Inc. showroom. A 50% deposit maybe required for special order items. All unpaid portions of the invoices will remain a due balance which is to be paid by the customers when receiving the products written on the customer’s invoice.


In cases where delivery is required a freight charges will be applied and will be payable by the customer. Any dates quoted for delivery of the products are approximate only and are not guarantee. With prior notice to the customers, Tile Solutions Inc. reserves the right to make delivery in advance of or after the quoted dates. Tile Solutions Inc. shall not be liable for any payment de to delay in delivery of the merchandise.

Store Return Policy

All returns and other related credits are decided in the discretion of Tile Solutions Inc. Tile Solutions Inc. is not liable in accepting all store returns under no circumstances. Products must be in full boxes and in their original state, unused and undamaged. A handling fee of 25% is applicable once the goods are accepted for return.

Tile Solutions Inc. shall not be liable to accept products that have been marked as “clearance” or has been termed as “one-time sale” merchandise.  Tile Solutions Inc. Reserves the right to charge freight if a customer want to use delivery services for returning their products.

 Claims and Limitations

In no event will tile Solutions Inc. be liable for materials after purchase. The customer is liable to inspect all merchandise to determine their usability before accepting the products. Tile Solutions Inc. by no means is responsible for any products that have been installed, altered or modified in anyway.

Tile Solutions Inc. shall not be liable for any direct or indirect damages, for any reason what so ever, including but not limited to out-of-stock merchandise, labour cost, installation problems, loss or usage of any material.

Access to Private Information

Personal information provided by the customer will only be used by Tile solutions Inc. and will not be distributed to other third parties.

Other Terms and Conditions

Tile Solutions Inc. reserves the right to change specifications of its products without prior notice.

Failure to comply or breach any of the terms stated shall give Tile Solutions Inc. the right to suspend or terminate the transactions with customers without prior notice to the customer.


If you have any concerns regarding the Terms and Conditions of Tile Solutions Inc., please contact us.